Contact our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out for help with deposits, withdrawals, verification, or gameplay problems and we will respond promptly. Contact us by email, phone or the in-site help channels for quick assistance. Please have your account ID and recent transaction details ready to speed up verification and resolution.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7; email reply within 12-24 hours; help with account-related issues) |
| General enquiries | [email protected] (billing, corporate and general feedback; Mon-Fri response) |
| Affiliate enquiries | [email protected] (apply for the program, commission queries; response within 48 hours) |
| Phone | +1 732 419 6083 (phone support Mon-Fri, 09:00-18:00 local time) |
| Working hours | Chat 24/7; Phone Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or cases that need documents or explanations. Please include a clear subject line and current contact details so we can identify your account quickly and avoid delays. Attach any relevant files, and expect a response within standard support times; providing complete information speeds up resolution.
Contact Form
Response Time
Most inquiries are answered within one business day. Simple requests such as account questions or payment clarifications are usually handled quickly. More complex matters, including identity checks, disputed transactions, or technical investigations, may take longer and could require several business days depending on their nature. We will keep you informed as the case progresses.
Feedback
We want to hear from you - share feedback, suggestions, or ideas to help improve the site. Every message is read carefully by our team and used to refine features, fix issues, and make the user experience better for everyone. Your input matters and helps shape future updates, so please tell us what you like and what could be improved.